Terms of Service

Last Updated: May 6, 2025

Welcome to My Floor Haven! These Terms of Service ("Terms") govern your use of our website at www.myfloorhaven.com (the "Site"), owned and operated by My Floor Haven, an online-only flooring retailer. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Acknowledgment

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Sales and Use Tax Policy, and FAQ, constitute the entire agreement between you and My Floor Haven regarding the Site’s use.

Products and Services

We offer a variety of flooring products, including hardwood, laminate, tile, and vinyl, as described on our Site. Product details, pricing, and availability are subject to change without notice. We offer a price match guarantee for products over $2,000, beating competitors’ prices by $50, subject to conditions outlined in our FAQ.

Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders. Sales tax is applied to New Mexico orders as outlined in our Sales and Use Tax Policy. Shipping costs and delivery times are detailed in our Shipping Policy.

Intellectual Property

The Site’s content, including text, images, and logos, is owned by My Floor Haven and protected by intellectual property laws. You may not reproduce or distribute any content without permission.

Third-Party Links

The Site may contain links to third-party websites, such as Shopify for checkout or manufacturer sites. We are not responsible for the content or practices of these sites.

Prohibited Uses

You may not use the Site for unlawful purposes, to infringe intellectual property, or to interfere with Site functionality (e.g., via malware or excessive requests).

User-Generated Content

By submitting reviews or photos, you grant My Floor Haven a non-exclusive, royalty-free license to use, modify, and display such content on the Site.

Disclaimer of Warranties

The Site and products are provided “as is.” We disclaim all warranties, express or implied, to the extent permitted by law. Product warranties vary by manufacturer and are detailed on product pages.

Limitation of Liability

My Floor Haven is not liable for indirect, incidental, or consequential damages arising from Site use or product purchases, except as required by law.